Wednesday, 8 October 2008

Fire Tempers Steel

Anyone else finding it tough out there recently? I'm finding it challenging getting people to make decisions around coaching and seminars. It seems like we are in the middle of a huge upheaval in business at the moment - a time of momentous change for all of us and nothing will quite be the same again. R'evolutionary.

A time of fear, nervousness and uncertainty. But also a time when ingenuity, flexbility and innovativeness will be rewarded.

When the news struck last week I was working with a group of bankers on the 7th floor of a hotel. Needless to say I made sure that the doors and windows were immediately locked! These guys did not want to be in my room learning how to coach their teams. My co-facilitator turned to me and said 'so how do we make this r'evolutionary Seán?'. Good questions..wished I'd thought of it.

So we turned the day into a practical exercise on how they were going to coach their reports on how to handle the crisis situation. By role playing they internalised the learnings - and learned from each other. Then we role played using their coaching skills to coach clients on remaining calm - I couldn't have asked for a better example of coaching the 'reluctant client'.

A friend once said to me that 'fire tempers steel' - we are being forged in the fires of chaos now. But the steel will shine through in the end. Innovate, adapt and triumph.

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